Annexure- B

 

Formats for investors complaints data to be disclosed monthly by IAs on their website/mobile application:

 

Data for the month ending December 2021

 

Sr. No.

Received from

Pending at the end of last month Received Resolved* Total Pending

#

Pending complaints about more than 3months

Average Resolution time^ (in days)

1 Directly from Investors

0

0 0 0 0

N.A.

2 SEBI (SCORES)

0

0 0 0 0

N.A.

3 Other Sources (if any)

0

0 0 0 0

N.A.

  Grand Total

0

0 0 0 0

N.A.

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by the total number of complaints resolved in the current month.

 

The trend of monthly disposal of complaints

 

Sr.

No.

Month

Carried               forward            from the previous month Received Resolved*

Pending#

1

July 2021

0 0 0

0

2

August 2021

0 0 0

0

3

September 2021

0 0 0

0

4

October 2021

0

0 0

0

5

November 2021

0 0 0

0

 

Grand Total

0 0 0

0

 

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

 

The trend of annual disposal of complaints

SN Year Carried                     forward from previous year Received Resolved* Pending#
1 2018-19 0 0` 0 0

 

2 2019-20 0 0 0` 0
3 2020-21 0 0 0 0
  Grand Total 0 0 0 0

 

*Inclusive of complaints of previous years resolved in the current year.

#Inclusive of complaints pending as on the last day of the year.