Annexure- B
Formats for investors complaints data to be disclosed monthly by IAs on their website/mobile application:
Data for the month ending December 2021
| Sr. No. |
Received from |
Pending at the end of last month | Received | Resolved* | Total Pending
# |
Pending complaints about more than 3months |
Average Resolution time^ (in days) |
| 1 | Directly from Investors |
0 |
0 | 0 | 0 | 0 |
N.A. |
| 2 | SEBI (SCORES) |
0 |
0 | 0 | 0 | 0 |
N.A. |
| 3 | Other Sources (if any) |
0 |
0 | 0 | 0 | 0 |
N.A. |
| Grand Total |
0 |
0 | 0 | 0 | 0 |
N.A. |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by the total number of complaints resolved in the current month.
The trend of monthly disposal of complaints
|
Sr. No. |
Month |
Carried forward from the previous month | Received | Resolved* |
Pending# |
|
1 |
July 2021 |
0 | 0 | 0 |
0 |
|
2 |
August 2021 |
0 | 0 | 0 |
0 |
|
3 |
September 2021 |
0 | 0 | 0 |
0 |
|
4 |
October 2021 |
0 |
0 | 0 |
0 |
|
5 |
November 2021 |
0 | 0 | 0 |
0 |
|
Grand Total |
0 | 0 | 0 |
0 |
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
The trend of annual disposal of complaints
| SN | Year | Carried forward from previous year | Received | Resolved* | Pending# |
| 1 | 2018-19 | 0 | 0` | 0 | 0 |
| 2 | 2019-20 | 0 | 0 | 0` | 0 |
| 3 | 2020-21 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.